Quality and security (ISO 9001)
To be able to develop and supply grinding and polishing tools at a high level, not only must the product itself convince - the overall concept and logistics must also be right. We are proud of our ISO certification for the development, production, and distribution of elastically bonded grinding and polishing tools. This demonstrates that our company meets the high standards and requirements of the International Organization for Standardization. The certification according to DIN ISO 9001:2015 proves our commitment and the implementation of optimal processes, as well as our responsibility for the environment.
Download: Certificate pdf.
Our Values at Artifex for Quality and Safety
We communicate openly and directly
- We provide complete information quickly
- We make decisions swiftly and clearly
- Sharing information is an obligation
- We actively contribute to improvements
We feel and act as the Artifex family
- We do not discriminate
- We treat everyone equally
- We are considerate of one another
- We appreciate and respect each other
We actively participate in improvements
- We use energy and materials as efficiently as possible
- We aim to minimize waste (stable processes, qualified personnel, compliance with guidelines)
We are reliable even in difficult times
We regard the highest standards of safety and quality in our products as our most important and responsible duty.
What do we want to have achieved in the coming years?
For over 100 years, we have been operating as a classic medium-sized company on a global scale. With our resin-bonded abrasive tools 'Made in Germany', we are the quality market leader.
We identify with the tasks and processes of our customers and want to succeed together. We build long-term partnership-based relationships with our customers and suppliers. Through intensive technical consulting and comprehensive service, we develop tools for the perfection of material surfaces.
We aim to implement occupational health and safety and environmental protection to a higher standard than laws and regulations require. To this end, we continuously work on replacing processes and raw materials with less harmful alternatives. We use energy and materials as efficiently as possible. With an organic growth strategy, we aim to preserve our jobs and generate future-proof returns, with a focus on efficiency and consistency.
Openness, fairness, and mutual respect form the foundation of collaboration — not only within ARTIFEX, but also in our relationships with customers and suppliers.
We are committed to fulfilling our customers' requirements and all applicable standards. First-class quality is an obligation for us, and we continuously strive to actively minimize errors and prevent complaints.
Commitment to Quality Management
For us, the key to sustainable success is our commitment to quality and professionalism in all areas and functions. We are committed to protecting the environment and using natural resources sparingly. To effectively prevent workplace accidents and occupational illnesses, we place a high priority on occupational safety. Speed and flexibility are fundamental requirements for implementing efficient processes that meet rising customer expectations. The systematic application and implementation of these principles represent a major commitment on our part to our customers and partners.
An effective quality management system supports the achievement of high customer loyalty through first-class product quality. To this end, we comply with the requirements of ISO 9001:2015. We strengthen and promote our employees’ understanding of quality-conscious behavior through personal responsibility, information, and training.
Supervisors are responsible for occupational safety and health protection. Management provides the necessary resources for this purpose. Through regular updates, site inspections, and training, we strengthen and promote our employees’ independent, safety- and health-conscious behavior.